Organisations can no longer ignore the power of AI in transforming collaborative experiences.
AI has become increasingly integrated into our everyday lives and its ability to simplify tasks and improve communication continues to grow. In meeting room scenarios, AI tools such as Copilot free up time for the creativity, innovation and strategic thinking that can really impact on a business’ bottom line.
Previously, we wrote about the core considerations to successfully implement meeting room AI, such as Microsoft 365 Copilot, but as technology continues to advance, it is necessary to also consider the importance of proper implementation and understanding, to ensure these AI tools don’t hinder the productivity and accuracy they are supposed to augment.
Meeting the challenge of AI
Despite its extensive benefits, meeting planners and collaborators need to be aware of the limitations of AI in the meeting room. Factors such as inaccurate output, poor quality devices, defective integration and lack of accountability, can limit AI tools from delivering their full potential to users.
The key factor to getting the most from meeting room AI is to remember that the more accurate the input, the better the output will be. AI models learn from the data they process, so the more accurate the information provided, the greater they can serve users now and in the future. Whilst Microsoft is continually improving Copilot prompting, there is a lot that users can do to improve output. Clearly stating what Copilot is required to help with, keeping prompts succinct, giving examples where feasible and maintaining conversational feedback will enable users to reap the benefits of this meeting room AI.
Even with accurate prompts and clear input, AI sometimes makes mistakes. Generally, when users make a request of an AI tool, they want an output that addresses their prompt, but sometimes AI algorithms produce something that is incorrectly decoded or outside of the normal pattern, which results in a response described as a ‘hallucination’. Much like us seeing a face in the clouds, or hearing footsteps in an empty corridor, an AI hallucination misinterprets the information available. These hallucinations have the potential to spread misinformation, which could result in legal and security concerns.
Making sure all users are aware of these limitations, are trained in using the technology and are cognisant of who is accountable when things go wrong, will go a long way towards ensuring the most accurate results, and minimising any legal consequences.
Do we really like meetings?
Meetings might be viewed as meaningful collaboration exercises, but the truth is that many fall short of being inclusive or purposeful. As meetings take workers away from their desks, and other important tasks, it is vital that the time spent is productive. Late joiners, technology issues and poor time keeping, however, can make the whole experience feel like a waste of time.
Meeting room AI might be heralded as the saviour to tedious meetings, but what else can be done to help participants feel less overwhelmed, better prepared and more productive? Part of the answer lies in the choice of meeting room devices.
How to improve meeting efficiency
The key to effective collaboration is to use devices that are designed to improve the meeting experience by seamlessly integrating AI features. Jabra devices can support and improve the Microsoft Teams meeting experience by enabling users with a Copilot license to enhance meeting efficiency, spark creativity and encourage enthusiasm. When Copilot is integrated, Jabra devices can improve meeting accuracy through the use of high quality components which better understand who said what, resulting in more accurate output.
Unlock the power of Generative AI with premium voice-powered technology
Just like you need a spark to start a fire, you need the right technology to ignite AI’s full potential. Jabra equips you with fully certified, premium solutions to unlock that potential. Jabra provides the key to experiencing what AI can truly do. Because when the output is so valuable, the input is everything.
PanaCast50 conferencing camera – Jabra PanaCast 50 is quick to set up, easy to manage and has been designed to enable hassle-free video conferencing for everyone. When users have a Copilot license, PanaCast 50 can accurately identify who is speaking, catching every word, even if people are speaking simultaneously. The meeting experience can also be more inclusive, thanks to names, rather than numbers, being assigned in meeting transcripts and the eye level view conferencing camera delivering an equal sense of involvement and conversational ability to both remote and in-person attendees.
Evolve2 headsets – For those who work from home, or need to join meetings from busy, noisy environments, audio quality is key to meeting efficiency. Jabra Evolve2 headsets feature powerful microphones that ensure 97% accuracy on voice pick up and significantly reduce word error rate. Soft, isolating foam ear cushions provide excellent noise cancellation properties, enabling participants to eliminate background noise and focus fully on the collaboration experience.
If you’re worried about poor quality devices and lack of AI integration causing costly mistakes in your meeting rooms, get in touch with our team today. We can future proof the meeting experience, by improving your collaboration environment and enabling you to reap the benefits of meeting room AI.
