AVI-SPL is the leading global AV/UC solutions provider
Here’s why that means something to you.
Truly global footprint
We make it easy to choose AVI-SPL as your trusted partner. We provide centralised ownership and management of the solutions and services delivered by local teams.
With our truly global footprint, we’re the world’s largest global AV/UC services provider, and we’re growing.
In the past year, we opened AVI-SPL offices in India, Singapore, and Mexico and added offices in the northeastern U.S.
- 69 owned and operated offices staffed by AVI-SPL employees, not partners or contractors
- Locations in U.S., Canada, Mexico, UK, Ireland, Europe, the Middle East, and Asia
- Local teams with certified experts on staff to provide design, engineering, installation, and field service
- 24/7 help desk response provided by four service centre’s in the U.S., U.K., and EMEA
- Customers supported in over 100 countries
Local support from AVI-SPL employees around the world
From design and engineering to installation and ongoing services, our 4,292 employees (as of June 30, 2023) are ready to assist you anytime, anywhere.
Throughout our engagement, you’ll have a single point of contact. Support includes in-country teams familiar with local customs and intricacies.
With strategically placed offices and global hubs, AVI-SPL provides technology and services designed to boost employee engagement and improve your customer experience.
Helping the world’s most successful companies thrive and grow
We’re proud to call 86 of the Fortune 100 companies and 7,000 other organisations our clients.
And our teams work hard to support customers of all sizes. Our clients include local, regional, and global organisations of all sizes and sectors.
No matter where you are on your digital transformation journey and growth roadmap, we support your goals with future-ready technology solutions.
And our award-winning managed services ensure your collaboration tools are available and reliable.
We thrive together to serve you better
We pride ourselves on making AVI-SPL a place where talented professionals of all backgrounds can grow and build careers.
Dedicated, long-term employees help us provide consistent, excellent service and anticipate your needs.
- Over 300 professionals were promoted from within this year
- Clear career paths
- Robust learning and development programs
- Opportunities around the world.
- Inclusive workplace that supports our diversity, equity, and inclusion (DEI) pledge
Valuable technology partner relationships
AVI-SPL has long-term relationships with the top vendors of AV, UC, and broadcast technology. Our size and volume permit us to choose the best solutions for your needs.
Valued partnerships ensure that you have access to the latest technologies that empower your hybrid workplace and customer experiences.
- Highest certifications for top AV and UC partners
- Multiple Partner of the Year awards
- Shared expertise and design resources
Serving the communities we call home
We support the local and global communities where we all live and work. AVI-SPL volunteers make a tangible impact and champion causes close to our hearts.
Our social impact programs keep us connected to each other and to you.
- Charitable giving
- AVI-SPL Gives Back month
- Time off to volunteer
- Global commitment
Award-winning innovation and experience
Listening and responding to the voice of the customer is essential to our mutual success.
We routinely solicit reviews and send surveys to ensure we provide the best service and solutions.
- 8.4 out of 10 TrustRadius score
- 75 (above average) Net Promoter Score (NPS)
- 93% Integration Customer Satisfaction rating (CSAT)
- 95% Services Customer Satisfaction rating (CSAT)
Built to scale
In the past 12 months, we delivered 15,000 jobs to customers like you. AVI-SPL is built to scale with centralised operations that provide global oversight and support for all customer needs – around the world.
Our expert teams design and manage your collaboration spaces, UCC interoperability, experiential environments, and hybrid learning spaces.
We also deliver enterprise video, managed services, 24/7 help desk support, government solutions, training, and more.
- 120,000 projects completed in 100 countries over the past 10 years
- 850+ on-site employees support Fortune 500 companies daily
- 12,500 service contracts keeping customer technology up and running
- 1 million video conferences monitored each year
- 100+ global managed services engagements operating customer environments